Privacy Policy
Last updated: May 10, 2025
Introduction
Welcome to altstac ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile applications, including "BusKakiSG" (collectively, the "Apps"). Please read this privacy policy carefully. By using the Apps, you consent to the data practices described in this policy.
Information We Collect
Information Collected Automatically
When you use our Apps, we may automatically collect certain information, including:
- Device information (device type, operating system, unique device identifiers)
- Usage data (app features accessed, time spent in app, crash logs)
- IP address and approximate location data
- Advertising identifiers (such as Google Advertising ID)
Location Information
Our Apps may request access to your device's location services to provide you with location-based features and services. This location data is used solely to enhance your experience with the Apps and is not stored on our servers.
Third-Party Advertising (Google AdMob)
Our Apps use Google AdMob to display advertisements. AdMob may collect and use certain information about you to provide personalized advertising. This includes:
- Device identifiers (Advertising ID, Android ID)
- IP address
- Device and browser information
- Geographic location data
- App usage and interaction data
- Ad interaction data (impressions, clicks)
Google may use this information to:
- Serve personalized ads based on your interests
- Measure ad performance and analytics
- Prevent fraud and abuse
- Comply with legal obligations
For more information about how Google collects and processes data, please visit Google's Privacy Policy and How Google uses information from sites or apps that use their services.
Opting Out of Personalized Advertising
You can opt out of personalized advertising by adjusting your device settings:
- Android: Go to Settings → Google → Ads → Opt out of Ads Personalization
- iOS: Go to Settings → Privacy → Tracking → Disable "Allow Apps to Request to Track"
Please note that opting out does not mean you will stop seeing ads; rather, the ads you see may be less relevant to your interests.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the App
- Improve and personalize your experience
- Display advertisements through Google AdMob
- Analyze usage patterns and app performance
- Detect, prevent, and address technical issues
- Comply with legal obligations
Data Sharing and Disclosure
We may share your information in the following circumstances:
- With Google AdMob: To display advertisements and measure ad performance
- Analytics providers: To help us understand app usage and improve our services
- Legal requirements: If required by law, regulation, or legal process
- Protection of rights: To protect the rights, property, or safety of altstac, our users, or others
We do not sell your personal information to third parties.
Data Retention
We retain automatically collected data for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Third-party services like Google AdMob have their own data retention policies, which you can review in their respective privacy policies.
Data Security
We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
Children's Privacy
Our Apps are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate data
- The right to request deletion of your data
- The right to opt out of personalized advertising
- The right to withdraw consent where applicable
To exercise any of these rights, please contact us using the information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the Apps after any modifications indicates your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
altstac
Email: privacy@altstac.com